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Terms of Service

Last updated: January 1, 2025

Welcome to Digital IQ. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the Digital IQ website (digital-iq.com) and our consulting services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Digital IQ provides IT consulting services including but not limited to:

  • DevOps engineering and implementation
  • Red Hat OpenShift and container platform solutions
  • Ansible automation platform design and development
  • GitLab CI/CD pipeline implementation
  • Cloud and hybrid-cloud infrastructure services
  • Security solutions and consulting
  • Technical training and workshops

Specific services, deliverables, and terms will be defined in separate statements of work (SOW) or service agreements between Digital IQ and the client.

3. User Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information when requested
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our website or services
  • Not attempt to gain unauthorized access to our systems
  • Comply with all applicable laws and regulations

4. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Digital IQ or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

For consulting engagements, intellectual property ownership and licensing terms will be specified in the applicable statement of work or service agreement.

5. Confidentiality

Digital IQ understands the sensitive nature of our clients' business information. We maintain strict confidentiality of all client data, proprietary information, and business processes shared with us during the course of our engagements. Specific confidentiality terms may be outlined in separate non-disclosure agreements (NDAs) or service contracts.

6. Service Agreements and Payment

Consulting services are provided under separate service agreements that specify:

  • Scope of work and deliverables
  • Project timelines and milestones
  • Pricing and payment terms
  • Acceptance criteria
  • Warranty and support terms

Payment terms, including deposits, milestone payments, and final payments, will be specified in the applicable service agreement. Late payments may be subject to interest charges as outlined in the agreement.

7. Limitation of Liability

To the fullest extent permitted by law, Digital IQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our website or services.

Our total liability for any claims arising from our services shall not exceed the amounts paid by you to Digital IQ for the specific services giving rise to such claim.

8. Warranty Disclaimer

Our website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

For consulting services, specific warranties and service level agreements will be defined in the applicable statement of work or service agreement.

9. Indemnification

You agree to indemnify, defend, and hold harmless Digital IQ, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

For consulting engagements, termination provisions will be specified in the applicable service agreement.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Maricopa County, Arizona.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our website and services after any changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Digital IQ regarding the use of our website and services.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Digital IQ

2390 E Camelback Rd, Suite 130

Phoenix, AZ 85016

Phone: 480.269.2344

Email: info@digital-iq.com